Professional Line Service Training (PLST Online)

Course Content
Module 1: Introduction and Ground Service
  • Introduction to PLST
  • General Aviation Industry
  • Common Duties of a Line Service Specialist
  • Aviation Operations Terminology
  • Aircraft Terminology
  • General Servicing
  •  Examination & Practical Exams
Module 5: Fuel Farm Management
  • Introduction to Fuel Farm Management
  • Routine Fuel Farm Management
  • Advanced Management of Fuel Farms
  • Management of Refuelers
  • Examination & Practical Exams 
Module 2: Safety
  • Introduction to Safety
  • Personal Safety and Servicing Dangers
  • Aircraft Care and Handling
  • Aircraft Marshaling and Hand Signals
  • Aircraft Servicing Safety
  • Refueling Safety
  • Mobile Refuelers
  • Emergency Procedures
  • Airport Vehicle Operations
  • Seasonal Operations
  • Examination & Practical Exams
Module 6: Customer Service
  • Introduction to Customer Service
  • Understanding Your Clientele
  • Effective Communication
  • Conflict Resolution
  • Examination
Module 3: General Fuel Servicing
  • Introduction to General Fuel Servicing
  • Fuel Products and Aircraft Types
  • Procedures and Equipment
  • Examination & Practical Exams
Module 7: Fire Safety
  • Introduction to Fire Safety
  • Recognizing Fires and Extinguishing Agents
  • Fighting Fires
  • Minimizing Fire Risk
  • Examination & Practical Exams 
Module 4: General Towing Procedures
  • Introduction to General Towing Procedures
  • Examination & Practical Exams
Module 8: Aviation Security
  • Introduction to Aviation Security
  • Security Activities
  • Examination & Practical Exams