The following publications are available, please contact NATA at (800) 808-6282. 
Chartering an Aircraft, a Consumer Guide
Provide your customers and potential clients with a tool to help them understand the benefits of on-demand air charter. The most flexible way to fly isn't the airlines, and may be far closer than the large international airport three hours from home. With the ability to fly in and out of more than 5,000 general aviation airports in the United States - more than 100 times that of the airlines - air charter provides the ability to take off and land within minutes of your final destination and to fly on your schedule. NATA's guide to Chartering an Aircraft provides information to help consumers select the right charter provider for the right price while insuring a safe and enjoyable flying experience.
Community Relations Toolkit
NATA recognizes the need for airports to expand community outreach efforts to airport neighbors and key stakeholders. This handbook has been developed to provide a guideline for community relations efforts.
General Aviation Security Guide - CD
NATA has prepared this document for use by FBOs, line service, aircraft charter companies, maintenance and avionics service providers, flight schools, cargo handlers and other general aviation service entities operating an airport. The information is based upon a number of reliable sources, including local and federal agencies. 
Guidelines On International Transport of Minors
Provides guidelines to operators who transport minors outside of the United States. The publication addresses several scenarios, including transporting minors with only one parent or legal guardian, minors alone or with neither parent or legal guardian, minors with a different last name, and minors with one deceased parent. 

Negotiating Aviation Agreements
The purpose of this guidebook is to serve as a resource for fixed base operators and specialized aviation service operations doing business at general aviation airports. It is not intended to provide legal or business advice but, instead, to identify and discuss certain legal, business, and insurance issues that arise in negotiating agreements to provide aeronautical services at airports. 
Refueling and Quality Control Procedures for Airport Service and Support Operations
The goal of this guide is to provide airport fuel service providers a comprehensive review of the many complex standards and requirements for the handling of aviation fuel in way that is easy to understand. The incorporation of full-color photographs adds to the usefulness of the 2011 revision as a teaching tool for new and seasoned fuel handling technicians alike. 
Risk of Illegal Charter

Outlines the dangers of illegal commercial operations. Describes the training, oversight, drug and alcohol testing, and other significant differences between legal charter operators certified by the Federal Aviation Administration (FAA) and illegal operators. It also advises consumers how to determine if a charter operator is properly certified by the FAA. 
Understanding the Pilot Records Improvement Act (PRIA)

This guide is a summary of the PRIA provisions, which became effective February 6, 1997, to aid prospective employers requesting a pilot's records or previous employers from whom the records have been requested. It includes a detailed explanation for air carriers requesting information and for those receiving requests, and frequently asked questions about the law. Finally, Federal Aviation Administration (FAA) Advisory Circular (AC) 120-68C, which contains additional information and the forms necessary to obtain records, is included. *Available electronically as a download only.