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 NATA News

##Date##                                                                                                Volume 8 Issue 18


NATA is the National Air Transportation Association 

Founded in 1940, NATA aggressively promotes safety and the success of aviation service businesses through its advocacy efforts before government, the media and the public as well as by providing valuable programs and forums to further its members’ prosperity.


Upcoming Events

Environmental Compliance Seminar - Windsor Locks, CT - May 11, 2009


Line Service Supervisor Training - Windsor Locks, CT - May 12, 2009


2009 NATA Day On The Hill - Dulles, VA - May 13, 2009


How To Build A More Successful FBO - Windsor Locks, CT - May 14, 2009


Air Charter Summit - Washington - Dulles - June 8, 2009


FBO Leadership Conference - Washington - Dulles - June 9, 2009


Professional Line Service Training 

PLST Online provides the most up-to-date training available for line service specialists – 24 hours a day, 7 days a week. Line service supervisors can conduct the new PLST Online training anytime and from anywhere there is access to the Web.   

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139 Fire Safety Training Online

This training not only meets and exceeds the requirements of 14 CFR 139.321 but also allows you to interact with other students in a group learning environment, receive the very latest NFPA news, watch live training presentations and much more.

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Safety 1st


Topics in this Volume:
Ø Biden Cautions Viewers Not To Fly On Aircraft Because Of Swine Flu
Ø FAA Proposes CRM Training Requirement For Part 135
Ø Industry News: NTSB Sides With Judge And Air Trek, Denies FAA's Appeal
Ø TSA Not Performing Comprehensive Risk Assessment On Aviation Security Programs
Ø NATA Issues Action Call On Badging Security Directive At Airports
Ø Congress Passes $3.5 Trillion Fiscal Year 2010 Budget Resolution
Ø NATA Joins Aviation Industry In Joint Letter Supporting Contract Tower Funding
Ø FAA Addressing Concerns Of Part 141 Schools Using AKTD System
Ø Be Part Of The NATA Stimulus Plan
Ø Update For May Committee Meetings
Ø Excerpts from NATA's How to Build a More Successful FBO Available for Online Viewing
Ø TSA's John Sammon On LASP, Operation Playbook and Other Security Initiatives
Ø Customer Service The Ritz-Carlton Way
Ø NATA Weekly Survey
Ø Environmental Fact of the Week


FAA Safety Alert Provides Swine Flu Guidance To Carriers
FAA Safety Alert for Operators (SAFO) 09009, Swine Flu Information from the Centers For Disease Control and Prevention (CDC), provides air carriers with specific information on swine flu.

The SAFO includes links to information regarding the identification and reporting of passengers who demonstrate swine flu symptoms. The primary guidance source is at As more information becomes available and additional guidance is released, that Web site will be updated.

Links to additional resources pertinent to air carriers are also provided in the SAFO.

The FAA is asking all air carriers to review the SAFO, guidance provided by CDC and other government agencies, adopt appropriate recommended actions and educate flight crews as necessary.


Biden Cautions Viewers Not To Fly On Aircraft Because Of Swine Flu
During an interview last Thursday on NBC's Today Show, Vice President Joe Biden informed viewers that he would not put his family on an aircraft due to the outbreak of the H1N1 "swine flu."

An excerpt of Biden's comments follows:

"I wouldn't go anywhere in confined places now," stated Biden when talking to the Today Show's Matt Lauer. "I would tell members of my family, and I have, I wouldn't go anywhere in confined places now. It's not that it's going to Mexico, it's you're in a confined aircraft; when one person sneezes, it goes all the way through the aircraft. That's me. I would not be, at this point, if they had another way of transportation, suggesting they ride the subway. "

Responding to the Vice President's comments NATA President James K. Coyne stated, "It is unconscionable that the Vice President of the United States would openly state that it is unsafe to utilize air transportation because of the H1N1 virus. That is simply not the case and only invokes unnecessary fear for the traveling American public."


FAA Proposes CRM Training Requirement For Part 135
The FAA, via a Notice of Proposed Rulemaking (NPRM) published last week, is seeking to impose mandatory Crew Resource Management (CRM) training for most operators. CRM training has already been voluntarily incorporated by many operators; but this valuable training has never before been required for Part 135 operators.

The NPRM largely adopts the recommendations of the Part 135 Aviation Rulemaking Committee (ARC), which recommended mandatory CRM training for both single- and dual-pilot operations in 2005. It also addresses a National Transportation Safety Board (NTSB) recommendation for CRM that has been on the NTSB's Most Wanted List since 2003.

The FAA proposal will require CRM initial and recurrent training for every Part 135 operator required to have an approved training program. The FAA intends to require compliance within two years of a final rule and will offer credit for prior training, subject to certain conditions.

Importantly, the requirement will apply to single- and dual pilot-operations. The benefits of CRM training are generally well known for dual-pilot operations, but the ARC argued and the FAA agrees that single-pilot operations can derive a significant benefit from the training as well, particularly as it relates to communication, situational awareness, problem solving and decision making.

NATA is reviewing the NPRM and will provide a more detailed analysis of the rule to the membership. The association will also submit comments on the rule. All impacted operators are encouraged to review the NPRM and provide comments to the FAA prior to the comment deadline of July 30, 2009.

Download the CRM NPRM.


Industry News: NTSB Sides With Judge And Air Trek, Denies FAA's Appeal
Late last month, the FAA lost its appeal of an administrative law judge's (ALJ) ruling in the case surrounding the FAA's revocation of Air Trek's air carrier certificate. The ALJ had previously ruled that the FAA had failed to show sufficiently that the few violations it was able to prove against the air carrier were severe enough to warrant a revocation. The ALJ reduced the penalty from revocation to suspension. The FAA appealed that ruling to the National Transportation Safety Board (NTSB).

In its decision, the NTSB denied the FAA's appeal and upheld all of the ALJ's decisions. At one point, the NTSB even went so far as to say the FAA's brief was "long on argument and short on proof."

At this time, the FAA still has the ability to appeal the NTSB's decision to the Federal Circuit Court of Appeals, but it is rare that such cases make it to that level. It is unknown if the FAA intends to appeal.

Air Trek's certificate remains under suspension and, should the FAA not appeal further, will remain so until the FAA is satisfied that the operator has resolved the regulatory violations that are the reason for the suspension.


TSA Not Performing Comprehensive Risk Assessment On Aviation Security Programs

A recently released Government Accountability Office (GAO) report faults the Transportation Security Administration (TSA) for not completing comprehensive risk assessments as required by the National Infrastructure Protection Program (NIPP). The TSA cited high costs and methodological difficulties as reasons for not performing these required assessments.

The NIPP requires the TSA to implement a six-step risk management framework to assist the agency in allocating resources and taking actions. Step three of the NIPP risk management framework involves performing risk assessments that take into account the threat, vulnerability and consequences of specific risks. Only by analyzing all three components of a risk can a complete picture of the risk be obtained.

Rather than implementing the NIPP method, the TSA has been using an intelligence-based approach to analyzing risks that evaluates only threats. This method does not include vulnerability and consequence in the comprehensive risk assessment and limits the agency's ability to implement effectively the remaining three steps of the NIP program: prioritize, implement protective programs and measure effectiveness.

NATA believes that the problems identified by the GAO report contributed to the issues in the TSA's recent attempts to regulate the GA industry -- Security Directive-08F and the Large Aircraft Security Program (LASP). NATA believes that the TSA must continue to work with the general aviation industry in order to ensure that these and all future security regulations take into account the valuable vulnerability and consequence data that only industry experts can provide. By working cooperatively, the TSA and the general aviation industry can create a secure aviation environment that does not stifle growth, innovation and success.

The GAO report can be viewed by clicking here.

For more information on LASP, click here.

For more information on SD-08F, click here.



NATA Issues Action Call On Badging Security Directive At Airports
Last week, NATA issued an action call to its membership requesting they write Members of Congress concerning a new security directive (SD) issued by the Transportation Security Administration (TSA). In December 2008, the TSA issued an SD to the directors of airports serving commercial air carriers mandating that any individual requiring unescorted access to the airport operations area (AOA) of an airport regulated by the TSA under Part 1542 that is served by commercial air carriers must apply for and receive airport-issued identification media. This requirement expands the airport identification process to include individuals such as FBO employees, private aircraft owners, general aviation maintenance providers, flight instructors, flight school students, and other airport tenants needing unescorted access to the AOA.

NATA is concerned that the TSA has chosen to use an SD to promulgate regulations affecting a broad category of previously unregulated individuals. Due to the large number, and varied interests, of the general aviation pilots, service providers and aircraft owners who will be affected by this SD, NATA believes that it is imperative that the TSA approach the issue of securing the AOA of commercial airports by issuing a Notice of Proposed Rulemaking. By following the federal rulemaking process, the TSA will enable those affected by the proposed rule to voice their concerns and offer suggestions on the best methods for securing the AOA.

To view NATA's Action Call, please click here.

Please contact Mike France,, or Kristen Moore,, for more information.


Congress Passes $3.5 Trillion Fiscal Year 2010 Budget Resolution
On April 29, 2009, the U.S. House of Representatives and the U.S. Senate passed a budget resolution for Fiscal Year (FY) 2010, which begins on October 1, 2009. The FY 2010 federal budget resolution sets the spending parameters for the coming year, but does not detail direct spending amounts for specific agencies. Those levels will be worked out over the coming months through the federal appropriations process. However, the budget resolution establishes a spending total of $3.5 trillion including $1.086 trillion in discretionary spending, $10 billion less than the amount President Obama recommended in his budget proposal released on February 10, 2009. In addition, $764 billion in tax cuts is provided over five years and the budget blueprint seeks to cut the deficit in half by FY12 and by two-thirds by FY14, with an alternative minimum tax fix that would not be offset for three years.

The House passed the budget resolution on a vote of 233 to 193, without any support from Republican representatives and with 17 Democrats voting against it. To view roll call votes in the House on the resolution, please click here.

The Senate passed the funding plan by a vote of 53 to 43. No Republican Senators voted in favor of the resolution, and two Democrats voted against it. To view roll call votes in the Senate on the resolution, please click here.

To view NATA's Legislative Report on President Obama's FY10 Budget Proposal, please click here.


NATA Joins Aviation Industry In Joint Letter Supporting Contract Tower Funding
NATA joined aviation industry groups including the General Aviation Manufacturers Association, American Association of Airport Executives, Regional Airline Association, Cargo Airline Association, Air Traffic Control Association and others in support of federal funding for the FAA Contract Tower Program. In a letter to U.S. House of Representatives Committee on Appropriations Chairman David Obey (D-WI) and U.S. Senate Committee on Appropriations Chairman Daniel Inouye (D-HI), $117.5 million was requested for the FAA Contract Tower Program, as well as $9.5 million for continuation of the contract tower cost-sharing program.

The letter highlights the need for full-funding of the Contract Tower Program to ensure the continuation of the safety program that allows additional non-towered airports to receive vital safety benefits. The letter states that "as a result of a 27-year government/industry partnership, the FAA Contract Tower Program: 1) enhances aviation safety at smaller airports that in many cases would not have a tower; (2) helps small airports with retaining and developing commercial air service and general aviation; (3) promotes economic development and creates jobs locally; and (4) consistently receives high marks for customer service from aviation users and pilots." Absent this highly successful federal program, many local communities and smaller airports would not receive the significant safety benefits of air traffic control services.

To view a copy of the FAA Contract Tower Program support letter, please click here.


FAA Addressing Concerns Of Part 141 Schools Using AKTD System
Last week, NATA met with officials from the FAA's Regulatory Support Division and Airmen Testing Standards Branch to address member concerns with the elimination of the ability for certain Part 141 schools to use the Airman Knowledge Test Delivery (AKTD) System.

Previously, several Part 141 schools with Knowledge Test Examining Authority (KTEA) were allowed to participate in the AKTD System. Unfortunately, due to the age of the system and the difficulty in keeping it stable and viable, the FAA recently alerted the approximately two dozen participating schools that they would not be able to continue to use the AKTD system.

These schools were faced with either stopping testing or continuing to provide knowledge testing through one of two computer testing designees (CTDs). Unfortunately, the requirements to become affiliated with one of the existing CTDs were a significant obstacle for some schools.

During the meeting, FAA staff indicated their desire to assist the impacted schools so they could continue to exercise their KTEA and continue offering tests. Many of the affected schools are already affiliated with a CTD or they indicated to the FAA that they intended to become affiliated and have no problems with the requirements their school must meet. The FAA urges any of the other flight schools that received communications regarding their participation in AKTD System to reach out to their FAA contact within AFS-630 to discuss and formally request what, if any, relief may be necessary to allow for a transition to a contract with one of the CTDs.

Importantly, potential relief from any of the CTD standards or requirements will only be considered for those flight schools with KTEA that have been participants in the AKTD System.

Affected flight schools needing more information should contact Jacqueline Rosser.


Be Part Of The NATA Stimulus Plan
Recently, NATA President James K. Coyne encouraged members to participate during the association's annual Day on the Hill event on May 13, 2009. An excerpt from Coyne's letter to the members follows:

Dear NATA Member,

For nearly 70 years, NATA has worked with Congress to build programs to support aviation, or to seek relief from destructive, delusional, or simply dumb federal decisions. This is what America's Founding Fathers expected when they enshrined in the First Amendment the right to petition the government for a redress of grievances. But these days it takes more than a petition -- it takes personal face-to-face contact with Congress!

And yes, there are plenty of grievances to deal with: a leaderless FAA, the stalled FAA reauthorization bill, chaos and confusion in FAA regions, a lack of standardized rules, backdoor rulemaking, threats of new taxes and user fees (again!), impractical and impossible new security regulations, more limits to airspace access, confusion and delays in the NextGen modernization program, draconian new environmental proposals, and the spectacle of government hypocrites condemning private aviation as an excessive luxury even as they depend on it more and more for their own travel.

That's why we need you to join us at NATA's "Day on the Hill" on May 13th.

Click here to read Coyne's letter to NATA members.

To view the Day on the Hill agenda and to register, please click here.

The 2009 NATA Day on the Hill is open to all members of the general aviation industry. So register today!!!


Update For May Committee Meetings
The NATA Committee Meetings, to be held at the Westin Alexandria, Courthouse Square, are just over a week away. The NATA room block cut-off at the Westin Alexandria has passed and currently the hotel is sold out of all guest rooms. For your convenience, NATA provides the following information on a hotel nearby:

Hilton Alexandria Old Town
1767 King Street
Alexandria, Virginia
Tel: (703) 837-0440

This hotel is located on King Street and Diagonal Road, a 5- to 10-minute cab ride or a 10- to 15-minute walk from the Westin Alexandria. Rates begin at $299. Please contact the Hilton directly for rates and to make your reservation.

The dress code for all committee meetings is business casual. Suggested dress for the Day on The Hill congressional visits is business attire.

A package of talking-points and a schedule of appointments will be provided by May 11 via email to those attending the Day on The Hill congressional visits.


Excerpts from NATA's How to Build a More Successful FBO Available for Online Viewing
Four sessions from NATA's How to Build a More Successful FBO are now available on demand at Sessions available for online viewing include Operating Your FBO in Tough Economic Times, Selecting and Developing Top Employees, Building Long-term Profitable Customer Relationships and the Best Practices Round Table Discussion. These online previews will not only give you a snap shot of what you can expect to learn at the seminar but also provide valuable information that you can use right away at your FBO.

Directions for viewing:

  1. Go to
  2. Position the curser over the bottom right-hand corner of the viewing screen
  3. Use the arrows to go to the session preview of your choice

Upcoming Seminars
Windsor Locks, CT ~ May 14/15, 2009
Baja Mexico Cruise ~ October 23/24, 2009


TSA's John Sammon On LASP, Operation Playbook and Other Security Initiatives
June 9 At NATA Air Charter Summit
The TSA's top policy official, John Sammon, will address the latest general aviation security developments, including the Large Aircraft Security Program (LASP) NPRM, security directives affecting general aviation operators, Operation Playbook and much more at the 2009 NATA Air Charter Summit, June 8-10, at the Westfields Marriott in Dulles, VA.

The TSA has proposed that onerous security program regulations should apply to any aircraft weighing more than 12,500 pounds. The LASP proposal has generated over 7,000 public comments, mostly in opposition, that the TSA must consider before imposing the proposed security regime. The TSA has also implemented a random security screening protocol called "Operation Playbook" wherein TSA employees arrive unannounced at general aviation facilities and seek to impose screening and other security measures on customers, passengers and operators. Sammon, the TSA official with authority over the LASP and Operation Playbook, will be on hand to answer audience questions about these controversial activities.

John P. Sammon

As the assistant administrator for Transportation Sector Network Management, John P. Sammon leads a unified effort to protect and secure, through public-private networks, our nation's intermodal transportation systems, including aviation, rail, transit, maritime, cargo, highway and energy pipelines.

Sammon brings more than 25 years of transportation experience to his position, including management of customer networks for railroads, motor carriers, ocean carriers, petrochemical manufacturers, ports and other public agencies.


Customer Service The Ritz-Carlton Way
2009 FBO Leadership Conference Session, June 10
Lackluster customer service is always detrimental to repeat business, but in today's environment it can be catastrophic to your continued success. Take your customer service experience and marketing to the next level - the Ritz-Carlton level.

The Ritz-Carlton's customer service practices are unsurpassed and ensure a sustainable business advantage to operations with high-level clientele, like yours. Learn from the best - how to provide legendary service without breaking the bank, the difference between expressed and unexpressed customer needs, and the important elements of delivering excellent service in a consistent manner.

"Radar On - Antenna Up…Fulfilling Customers' Unexpressed Wishes" is just one of the top-notch sessions to be held at the NATA 2009 FBO Leadership Conference at the Westfields Marriot in Dulles, Virginia, on June 9-11. Brian Grubb, corporate director from The Ritz-Carlton Leadership Center, will show you how to add sparkle to your marketing and customer service that will set you apart from all others.

Anyone who has stayed at a Ritz-Carlton has a customer service story. Find out how to make your operation word-of-mouth worthy with the following:

  • Loyal customers do spend more money
  • Providing legendary service without spending a lot of money
  • The role of leadership in driving service excellence
  • The difference between expressed and unexpressed customers' needs
  • How staying "in the moment" is key to anticipatory service
  • The role of consistency in legendary service
  • Satisfied customers are good, loyal customers are better

This session is proudly brought to you by: ConocoPhillips

Developed by NATA for the leading executives and managers of fixed base operations, the 2009 NATA FBO Leadership Conference is the only annual event designed exclusively to improve the performance and profitability of FBOs. Visit for more information and to register.

(2009 NATA Air Charter Summit (June 8-10) attendees should plan to register for both events to catch this and other presentations vital to your business success

Click here to find out how you can reach your target audience and demonstrate your commitment to higher learning by sponsoring a session.

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NATA Weekly Survey
Should Vice President Joseph Biden publicly apologize for his comments on NBC's Today Show last week that he would not fly in aircraft because of the spread of the H1N1 virus?

Participate in survey.


Environmental Fact of the Week
NATA's quick facts on the aviation industry's effect on the environment are designed to ensure that members take every step necessary to minimize the effect aviation has on the environment while recognizing the initiatives the industry has taken to reduce global warming.

Recently, the Environmental Protection Agency (EPA) issued a proposed finding of endangerment for six greenhouse gases (GHG), including carbon dioxide. This proposed endangerment finding is the first step in regulating GHG emissions from new cars and trucks under the Clean Air Act. If this finding is finalized, it would be a very small step for the EPA to move to regulating emissions of GHGs from aircraft under the Clean Air Act.

The proposed endangerment finding was published in the Federal Record on April 24, and a supporting technical document has been released on the EPA's Web site. NATA will review both of these documents and produce a detailed white paper on the finding for its members.

The proposed finding is open to public comment until June 23. NATA will develop and submit comments on behalf of its members.

Click here to read the proposed endangerment finding.

Click here to read the technical support document.


Visit us anytime at

National Air Transportation Association
4226 King Street
Alexandria, VA 22302
Phone: (800)808-6282
Fax: (703)845-8176

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