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  View HTML Version of Newsletter    August 7, 2017 — Volume 16, Issue 32 
  This Week's Top Stories 

NATA Takes Action to Ensure Continued Use of Pilatus PC-12s in Charter

On August 4th, NATA announced the resolution of a compliance issue stopping air charter operators from adding certain Pilatus PC-12 aircraft to their certificates. Guidance documents (InFO 17011) published last week offer charter operators a clear pathway to utilizing these aircraft. At an NATA Air Charter Operators Town Hall earlier this year, a company alerted the association that a local FAA office had denied requests to add to their operating certificate several PC-12 aircraft intended for passenger operations. Because the Pilatus PC-12 is a single-engine aircraft, passenger operations require compliance with certain additional Part 135 regulations, including specific electrical system requirements (14 CFR 135.163(f)). “NATA immediately reached out to FAA headquarters staff to understand and resolve the issue. We discovered that this was not a challenge limited to one company, but rather multiple operators across the country were experiencing the same problem,” stated NATA President Martin H. Hiller. “We appreciate the FAA leadership’s willingness to listen to all perspectives, including that of the air charter community and thank the agency for reaching a decision that all parties find acceptable. Our NATA Air Charter Operators Town Halls continue and I encourage the entire community to participate. Situations like this demonstrate their value to the entire industry,” concluded Hiller. Read more.



Act Now: Invite Your Members of Congress to Tour Your Facility and Discuss the Impact of ATC Privatization on General Aviation

While Congress has recessed for its traditional August break, the battle over privatization of the nation’s air traffic control system remains intense. The author of the proposal to privatize the nation’s air traffic control system, House Transportation Committee Chairman Bill Shuster (R-PA), believes he is just a few votes short of securing the support needed to schedule a vote on the bill in September when Congress returns. Join NATA and over 130 general aviation groups in opposing H.R. 2997, the 21st Century AIRR Act, a proposal that will “produce uncertainty and unintended consequences without achieving the desired outcomes.”

Members of Congress often pass through FBOs and use charter flights during the August recess, providing an excellent opportunity to discuss the dangers ATC privatization poses to aviation businesses across the country. Better still, invite your elected representatives to tour your facility and see the value general aviation brings to local economies including the good paying jobs created in their community by our industry. Companies interested in offering a tour of their facility or requesting a meeting with their Member of Congress are welcome to contact the NATA Legislative Affairs team for assistance.

TSA Releases Update to Security Guidelines for General Aviation Airport Operators

Last week, the Transportation Security Administration (TSA) published the Security Guidelines for General Aviation Airport Operators and Users, Information Publication A-001, Version 2, to its website. The document provides the general aviation (GA) airport community with recommendations and best practices to address industry security concepts, technology, and enhancements. Using a risk-based approach, the document seeks to provide GA airport managers with a tool to assess security vulnerabilities and create security measures to fit their specific needs. The TSA worked closely with the Aviation Security Advisory Committee (ASAC), which consists of NATA and other government/industry members, to provide revisions and updates to the original May 2004 publication.


RSVP for an August NATA Air Charter Town Hall


This month, NATA will hold Air Charter Town Hall meetings for charter operators and other aviation businesses in Portland, OR on August 23 and Seattle, WA on August 24. Join your colleagues from across the Northwest region for networking and discussions on the pivotal challenges, risks and opportunities faced among the diverse operations found under Part 135 regulations. Other topics will include overviews of air charter and general aviation issues, including regional matters and legislative and regulatory updates. Attendance is free and includes lunch.


RSVP is required. Confirm your attendance using the links below:

August 23 (Portland, OR –  Global Aviation) 

August 24 (Seattle, WA – King County International Airport)


 Association Highlights

Register Now for NATA’s Certified CSR Seminar | August 22-23 in Chicago


On August 22-23, NATA will hold its popular Certified CSR Program at the Hyatt Regency O’Hare in Chicago, IL. The two-day seminar will provide attendees with valuable knowledge to create successful customer service experiences and skills to turn marginal customer transactions into fulfilled client transformations. To review the agenda, click here. Reserve your seat today


See what previous seminar attendees had to say about the NATA Certified CSR Program.

NATA Holds Next Advanced Line Service Workshop on September 12-13 in Lincoln, Nebraska 

On September 12th and 13th, NATA will hold its next Advanced Line Service (ALS) Workshop at Duncan Aviation in Lincoln, NE. This popular two-day workshop includes discussions on motivation and leadership techniques, customer service training and the impact of human factors on aviation ground handling. In addition, attendees will learn advanced aviation fuel handling and quality control, including hands-on training. Participants from the sold-out workshop in Ft. Worth, Texas had the following to say:

Sam Kubeczka of Astin Aviation called the workshop, “an exciting and engaging opportunity to learn and build relationships.”

Joe Zarrage of Temple Airport stated, “It’s a great workshop and experience, and a necessary investment in your employees.”

Register now for the September ALS Workshop in Lincoln, NE!

24/7 Emergency Inflight Support: NATA-Med powered by AirDocs


NATA-Med powered by AirDocs improves operational safety and provides inflight assistance 24/7. This brand-new Program — resourced by actual flight surgeons — was created by Harvey Watt & Company, in conjunction with former NASA/Space Shuttle Recovery Team Senior & Chief Flight Surgeons, and US Space Command/USAFR Senior Flight Surgeons. The Program delivers aid to Part 135, Part 125, Part 91 and Part 91K operators before, during and after flights:


- Preflight coverage includes the creation and maintenance of on-board medical kits appropriate for each aircraft and its mission, crew medical kit training, flight planning with real-time medical and travel information for locations on itinerary and Go/No Go Assessments.

- Inflight, users receive emergency advice, provided by flight surgeons.

- Post flight, the Program can coordinate ground medical assets and evacuations when appropriate and incident documentation reporting will be provided to management within twenty-four hours of the event.


Learn more at


Associate Members: Ensure Correct Information for ABJ Q3 Buyers’ Guide


The upcoming third quarter Aviation Business Journal includes NATA’s Buyers’ Guide and will have bonus distribution at the fall NBAA conference. Associate Members should ensure their information is correct by logging in as a member at and clicking on the Membership Directory link on the Membership tab. Should you need to change your information or have questions, please contact Jake Legere at (703) 785-5886. The deadline to update your record is August 15th.

 Industry Updates

FAA Fly Safe: Prevent Loss of Control Accidents


The FAA, along with NATA and other general aviation groups, have launched a national safety campaign this flying season called #FlySafe to educate the GA community on how to prevent Loss of Control (LOC) accidents. LOC can result when an aircraft enters a flight regime that is outside its normal flight envelope and may quickly develop into a stall or spin. The latest campaign focuses on the impact of a pilot’s ability to control an airplane while taking certain medications.


Build a Better Safety Management System | NATA Ground Handling Safety Symposium September 26-27 in Ashburn, VA


The NATA Ground Handling Safety Symposium is a new annual event developed by the NATA Safety Committee to promote safety at FBOs and other businesses utilizing general aviation ground handling. Held September 26-27 at the NTSB Training Center in Ashburn, Virginia, the symposium is designed for safety professionals, directors of safety, line service managers or operations managers — anyone who is responsible for making sure that aircraft are handled safely.


The theme of this year’s program is Building a Better Safety Management System and includes: The Big Picture, Safety Management & IS-BAH; Practical Approaches to Risk Assessment; Safety Promotion and Your Organizational Culture; Safety Reporting & Employee Buy-In; The Intersection of Safety & Service; Emergency Response Basics for FBOs; and Data & General Aviation Ground Handling. The registration fee is $295/members and $370/nonmembers. Click here for more information or to register.
   Member Spotlight

Banyan Air Service Celebrates 38 Years of Business


This month, Banyan Air Service in Fort Lauderdale, Florida will celebrate its 38th anniversary. Click here to read about the FBO’s history and latest accomplishments.


World Fuel Launches New Flight Plan App


World Fuel Services (WFS) recently announced a new integrated flight planning application for the iPad. Developed by IBM over the past nine months — with input from the Weather Company, Seattle Avionics, Aircraft Performance Group, NavBlue, Mapbox, SkyVector, PDFTron and AVfinity — the web portal is now in the final stages of testing, with general release scheduled for this fall. The iOS app will feature profile weather mapping and a journey log embedded into an EFB. It will cover the full span of a trip, including a disconnected mode for in-cockpit use. “We have been serving the business aviation industry for a long time, and we saw a gap in the current solutions for global flight departments,” said Jeff Briand, WFS Vice President of Global Trip Support. Briand added that fully managed trips lack flexibility and transparency. “Flight departments want something that blends self-service and full-service options into a single option, unifies the different applications and [enables everyone to] see what is going on, not just pilots,” Briand concluded. Read more.


Dassault Delivers 2,500th Falcon Business Jet


Last month, Dassault Aviation delivered its 2,500th Falcon business jet, 52 years after the first of the aircraft model was introduced. The milestone model, a 900LX trijet, was sent over to Dassault’s US completion center in Little Rock, Arkansas in late June. “With a generation of continuous improvements, Falcons have remained the industry standard from the first Falcon 20 [introduced in 1965], up to today’s new 8X ultra-long range trijet,” said Dassault. Company Chairman and chief executive Eric Trappier notes of the 2,500 Falcons delivered to date, more than 2,100 are flying. The fleet has amassed nearly 18 million flying hours with some 1,230 operators in 90 countries, Trappier adds. Read more.




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