Professional Line Service Training (PLST Online)
De/Anti Icing Online Training
Customer Service, Safety & Security (CSSS)
Safety and Health Training for Aviation Facilities (OSHA) (AVAILABLE SOON)
- Provides state-of-the-art initial and recurrent
training for line service specialists
- Meets 14 CFR Part 139 Section 321 fire training
requirements
- Covers 32 major topics
- Contains 4,000 images
- Consists of nearly 1,000 screens
- Features more than 300 videos
- Delivers 9 hours of updated training
- Is continuously updated and expanded
- Will include aircraft specific information
(2009)
- Available anytime, anywhere
- Up-to-date with the latest best practices and
industry standards
- Interactive lessons, consistently presented
- Electronic reporting of student progress
- Additional checklists and reference materials
included
- Technical expertise provided by R. Bisgard
Aviation Consulting and other active industry line
experts
- Train students individually anytime, anywhere
- Put Safety 1st
- Instruct to one standard
- Improve line service efficiency and productivity
- Reduce training time
- Ensure excellent customer service
- Track student progress automatically; eliminate
tedious training paperwork
- Rely on proven training
- Increase learning retention
- Boost student confidence
- Stay current with the latest line service
techniques
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- Provides a better understanding of the tasks line specialists perform on the ramp
- contains terminology to talk to pilots on the ramp and radio
- delivers knowledge about parts of an aircraft providing a better understanding of the industry
- gives an overview of ramp safety concerns for everyone
- covers information necessary to cross-train staff members to help on the ramp with tasks such as marshalling
- provides information to help communicate with staff and customers as well as gain a better understanding of customers
- discusses in-depth processes on operational security from the ramp to the hangars to the office
- reinforces the importance of conscientious staff support throughout the operation to help secure customers and their clientele
Purchase Customer Service, Safety & Security (CSSS)
- General aviation de/anti-icing best practices and procedures
- vivid videos and photos to help shape understanding
- resources such as current Federal Aviation Administration holdover tables
- quizzes throughout to reinforce major concepts and a final exam to ensure comprehension
Purchase De/Anti-Icing
- Build numerous curriculums to fit the needs of your organization
- Up-to-date with the latest best practices and industry standards
- Lessons are illustrated with high-quality photos and diagrams
- Electronic reporting of student progress - track student progress automatically; eliminate tedious training paperwork
- Universal login for PLST online participants
- Instruct to one standard
- Improve operational efficiency and effectiveness
- Ensure safe employees and service
Purchase Safety and Health Training for Aviation Facilities (OSHA)