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| October 28, 2019 — Volume 18, Issue 42 |
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| This Week's Top Stories |
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2020 Summit Aimed at Growing Business Aviation Use of Sustainable Fuels
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Last week at NBAA's Las Vegas convention, the aviation business industry’s Sustainable Aviation Fuel (SAF) Coalition announced the creation of a summit, to be held in March 2020 in Washington, DC, aimed at accelerating the availability and use of SAF.
NATA COO and SAF Coalition Steering Committee Chairman Tim Obitts stated, “NATA is constantly hearing from our members about their desire for the use of SAF. The aviation business community is at the forefront in taking proactive measures towards building a sustainable future. This summit is a continuation of the SAF Coalition’s aim to educate the industry and wider public about the quality and safety of SAF, as we seek its widespread adoption.”
In conjunction with the summit announcement, the SAF Coalition released a new, online capability for people in the industry to pledge their support for the fuels. The pledge is available at www.futureofsustainablefuel.com, an industry website sponsored by the SAF Coalition. Read more.
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The 2019 Aviation Leadership Conference is Next Week
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Register today and join senior aviation leaders on November 5-6, 2019, at the MGM National Harbor, just outside of Washington, D.C. NATA’s Aviation Leadership Conference offers many opportunities to network and interact in meaningful discussions on enhancing operations and addressing aviation business issues.
View the full agenda here. The Conference kicks off with a Luncheon Keynote session on Tuesday, November 5 at 12:00 p.m. and continues the rest of the day with additional sessions and concludes with a Networking Reception from 5:15 pm-6:30 pm. It picks back up Wednesday, November 6 with a half-day of sessions concluding at 12:15 pm.
Register now at www.nata.aero/alc.
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NATA Leadership Attends BACE
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Last week, members of NATA’s Executive Team attended the NBAA-BACE Conference in Las Vegas, NV. Vice President Ryan Waguespack spoke on an Avinode panel titled, NODE Talks – Providing a Seamless Experience for the Consumer, in addition to a safety and training panel for Part 135 operations.
The industry’s Sustainable Aviation Fuel (SAF) Coalition, of which NATA is a participating member, brought sustainability to the forefront of the conference, facilitating a record number of flights in and out of the conference on SAF, as well as announcing plans for a summit in 2020.
Finally, representatives from NATA’s Safety 1st team were also onsite, giving demos of the new training center. If you would like more information about how you can train with this revolutionized subscription platform, visit www.nata.aero/Safety1st or email Safety1st@nata.aero.
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This Friday, November 1, join NATACS for a FREE drug program webinar to learn about:
- What NATACS offers as your Third-Party Administrator (TPA)
- What separates NATACS from other TPAs
- Some great features of NATACS’ website
- How NATACS guides keep you in compliance for FAA inspections
This webinar is held on the first business day of each month at 11 AM Eastern Time. Please join us and let us help you comply.
Click here to register for the Friday, November 1, 2019, webinar at 11:00 AM Eastern.
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| Member Monday: |
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NATA Member Monday! | Phoenix Air Group, Inc.
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NATA’s Member Monday series highlights the diverse businesses that make up the Association's membership to show the positive impacts they have on their communities, the aviation business industry, and the world at large.
Phoenix Air Group, Inc. is a U.S. FAA certificated air carrier headquartered in Cartersville, GA (just north of Atlanta) at the Cartersville-Bartow County Airport. The fleet of over 40 aircraft that it owns and operates are primarily made up of Learjets and Gulfstreams.
Phoenix Air provides its wide variety of clients with a range of aviation specialties; from international air ambulance to high priority air cargo to government/military contracting services. Phoenix Air was the only air carrier in the world with aircraft capable of transporting patients with highly infectious diseases when the 2014 Ebola Virus Disease epidemic began to spread through Western Africa, paralyzing countries and airports around the world. Phoenix Air ultimately operated over 40 Ebola-related flights transporting patients, tissue samples, and equipment between Western Africa and the United States and Europe. Its wide range of capabilities and international reputation have together made Phoenix Air one of the most trusted names in aviation.
Read more here, and search #NATAMemberMonday on our social media for more stories like this.
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| Association Highlights: |
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Free NATA Member Benefit: Market Your Employment, RFP, and Hangar Space Opportunities
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Want to make an announcement or market your business opportunities to other NATA members and industry professionals? NATA offers a free marketing service to all NATA members via the Classifieds section of www.nata.aero. The Classifieds section is designed to allow members to post job/internship opportunities, RFPs, and available hangar/leasing space. All classified listings are available for public viewing.
Discover how nata.aero can work for you today! Click here to see current listings or contact Courtney Bishop at cbishop@nata.aero for more information.
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NATA Programs Assist with Pilot Retention
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Did you know that NATA offers three Programs tailored for air charter businesses to help assist with pilot acquisition and retention?
- Loss of License Insurance Program further protects your pilots — a crucial advantage in the current challenging environment for pilot staffing and retention. All participants are treated as one entity through the NATA plan, allowing for an easy underwriting experience and premium reductions created by the larger buying pool.
- The NATA FAA Medical Certification Services benefit program is available to all Part 135 air carriers and their pilots, as well as Part 91 corporate flight departments and their pilots, for a budget-friendly flat, per-pilot monthly fee. NATA members are eligible for a significant additional discount.
- NATA-Med powered by AirDocs is an exclusive program that improves operational safety and inflight assistance - 24/7. NATA-Med reduces liability by giving pilots inflight access to medical personnel. In addition, the service helps avoid costly and unnecessary flight diversions and coordinates ground assets post flight. Program assists before, during, and after flights.
Learn more at www.nata.aero/HarveyWatt.
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2020 NATA Membership Renewals
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Monitor your inboxes as NATA’s 2020 membership renewal invoices have been sent out to all billing contacts. If you do not see your invoice, please check your spam and then contact membership@nata.aero to have a new copy sent to you.
We thank you for your continued support. We are here to represent you and look forward to what our 80th year of service in 2020 will bring.
If you are not a current member and would like to join us in 2020, please fill out our new member form.
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| Events: |
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The NATA Certified Customer Service Representative (CCSR) Program is Back by Popular Demand!
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Take your FBO customer service skills to new heights this December with NATA’s Certified Customer Service Representative (CCSR) Program. Learn valuable customer service skills in order to set the tone for successful customer services experiences in an instructive and role-playing setting.
Agenda topics include:
-Anticipating customer needs
-Building long-term profitable customer relationships
-Conflict resolution
-Cultural awareness
-Customer service DOs and DONTs
-Making a good first impression
-Setting service standards & bringing them to life
-Teamwork and leadership skills
-Upselling fuel and other services
-And more!
Don't delay — this seminar continually sells out and is less than two months away!
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| Membership Spotlights: |
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Signature to Launch New Pricing Transparency Tool
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Signature Flight Support is looking toward the future with new approaches to its customer offerings, including a Trip Estimator Tool for pilots and schedulers conducting pre-flight planning. Scheduled to launch in early 2020, the new tool will deliver retail fuel pricing, along with handling and infrastructure fees, allowing users to review the estimated costs of their trip before they take off. “[Customers] enter their aircraft tail number, their destination, the date that they are planning to fly – up to seven days in advance – and we return the pricing information,” said Matthew Carroll, the service provider chain’s Senior VP of Marketing. “We know this is something that many of our customers have been asking for and I think we're probably going to be one of the first to deliver something like this.” Read more.
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Solairus Takes First Charter G600
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Last week, Gulfstream delivered the first of its large cabin, ultra-long range G600s intended for charter service to San Francisco area-based Solairus Aviation. The twinjet will be based at San Francisco International Airport. “This aircraft immediately caught our attention when it was announced in October 2014, and it has lived up to its billing,” said Solairus CEO Dan Drohan. “Our pilots who have flown it are already fond of its revolutionary flight deck, and our discerning customers will discover that the cabin is so comfortable and functional, they will forget it's one of the fastest business jets on the market.” Read more.
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Sheltair Offers Virtual Hangar Experience
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In preparation for the opening of its new hangar complex at Fort Lauderdale Executive Airport (FXE), Florida-based Sheltair provided a virtual reality tour of the facility at the airport’s booth in Las Vegas. Missing only “the smell of jet fuel and Florida ocean breezes,” the tour showed it all, from the guest receiving area, to the state-of-the-art hangars, to the office space that can support tenant operations. “This virtual walkthrough allows us to offer convention visitors one of the best takeaways you can offer: precious time,” said Todd Anderson, the company’s VP of Real Estate and Development, adding it gives potential tenants an “on-site” experience without having to be onsite. “Sheltair offers the largest mix of hangars and airside commercial office space at FXE, one of the busiest general aviation destinations in the nation.” Read more.
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Fall 2019
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| NATA is the National Air Transportation Association. Founded in 1940, NATA aggressively promotes safety and the success of aviation service businesses through its advocacy efforts before government, the media and the public as well as by providing valuable programs and forums to further its members' prosperity. |
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NATA News is a weekly e-newsletter offering top industry, legislative, regulatory and association news.
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