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| November 4, 2019 — Volume 18, Issue 43 |
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| This Week's Top Stories |
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NATA Releases Updated Guide to Minimum Standards for Airport Sponsors and Aeronautical Businesses
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Today, the National Air Transportation Association (NATA) released an updated “Guide to Minimum Standards for Airport Sponsors and Aeronautical Businesses.” The goal of this guidance is to inform public agencies and private owners of public-use airports and aeronautical businesses of the benefits of developing, implementing and enforcing airport minimum standards, as well as rules and regulations, and to provide key information and recommendations.
“NATA and its Airport Business Committee are pleased to provide our members with the most recent and relevant information to help them continue to be successful businesses in their communities,” said NATA’s Director of Regulatory Affairs, Megan Eisenstein. She added, “We encourage our airport and FBO members to use this guide as a resource, as minimum standards protect all users and customers at an airport and help promote a level playing field amongst airport tenants.”
NATA thanks the volunteers of NATA’s Airport Business Committee who reviewed the update of this guidance publication. To view the entire press release, please click here.
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The Aviation Leadership Conference (ALC) Starts Tomorrow! Make Sure to Download the Conference App
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This year, NATA is transitioning to a conference app to keep you informed of the event’s latest happenings. Downloading the app is easy. Simply search for “NATA 2019 ALC” in the app store:
Download from the App Store
Get it on Google Play
The Conference App makes attending a breeze, all from the palm of your hand. Users can build a custom agenda, communicate with fellow attendees, speakers, or exhibitors, and learn of any latest changes to the agenda.
Additional app features include information on the:
- Agenda
- Speakers
- Sponsors/Exhibitors
- Attendees
- And more!
If you have any questions, please email events@nata.aero. and interact in meaningful discussions on enhancing operations and addressing aviation business issues.
View the full agenda here. The Conference kicks off with a Luncheon Keynote session on Tuesday, November 5 at 12:00 p.m. and continues the rest of the day with additional sessions and concludes with a Networking Reception from 5:15 pm-6:30 pm. It picks back up Wednesday, November 6 with a half-day of sessions concluding at 12:15 pm.
Register now at www.nata.aero/alc.
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Safety Team Looks at Possible DEF Exemption, Dyes
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Concerned about the major safety risk associated with potential diesel exhaust fluid (DEF) contamination in turbine aircraft, a government-industry safety evaluation team is recommending that the Environmental Protection Agency (EPA) exempt airport vehicles mandatory use of the additive. The recommendation was among 15 that the FAA Safety Risk Management Team (SRM) developed after evaluating risks associated with on-airport DEF use.
Recommendations also surrounded training for DEF handling, communicating of the associated risks, exploring the potential of dyes for identification of the additive, reaching out to manufacturers and suppliers on the potential damage, conducting further research of the reactions involved with DEF, and updating guidance and other safety information, among other suggestions.
Many other initiatives are more collaborative and already underway. The FAA and industry have sounded the alarm in the general public about the risk, and NATA has issued decals to clearly identify DEF containers. For the full article, click here.
Additionally, if you are interested in receiving NATA's DEF container decals, please email Safety1st@nata.aero.
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NATA Members and Part 135 operators from Tennessee took to Capitol Hill in Washington, DC to meet with Members of the House and Senate, and key congressional staff to discuss illegal dry leases. Representing NATA before their elected officials were Grande Aviation, HessJet, and AB Jets. The group also met with the Senate Aviation Subcommittee’s staff, a group of highly influential policy experts responsible for drafting legislation, conducting oversight, and advising the Senate on aviation matters.
Terry Hess with HessJet said, “the issue of double standards regarding 135 stakeholders and non-compliant entities providing the same air transportation services is consequential to our business. The congressional discussions were productive, on point, and genuinely received by members of congress. We feel confident going forward that the relationships developed will be fruitful towards a single standard of regulation, safety, taxation, and national security that supports 135 stakeholders parallel desire to innovate and provide easier and more transparent access for the traveling public. As a 135 stakeholder, NATA membership has returned exponentially. Good to know more 135 stakeholders will soon have the similar opportunities.”
“I commend our Tennessee members for their commitment and vision on this visit. I’m looking forward to working with more of our operator members to tell their story to policymakers here in DC,” said Jonathon Freye, NATA Vice President of Government and Public Affairs.
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| Association Highlights: |
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NATA Participates in Aviation Education & Career Expo in Northern VA
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Last Friday, NATA staff participated in ProJet’s Aviation Education & Career Expo in Leesburg, VA. The Expo is aimed to inform students to the variety of career opportunities within the aviation industry. The Expo consists of industry leaders, vendors, aircraft displays, guest speakers, prizes, and scholarship winners. Attendees heard from Joe Tate, retired Lt. Col USAF; Lt. Meagan Flannigan, U.S. Navy Fighter Pilot; and Jamail Larkins, Aerobatic Pilot and Founder of Dream Launch Tour. Staff had the opportunity to educate young students about NATA, who we serve, and how they could be a part of our membership. We also discussed current scholarship opportunities that are available year-round for students to apply.
If you are interested in supporting the National Air Transportation Foundation and our scholarships, please click here.
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NATA P&C Plus Insurance Program | Coverage You Can Count On
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NATA’s P&C Plus Insurance Program was created exclusively for you.
The broker-driven program provides a full suite of insurance coverage for members and delivers flexible coverage options with a quick and simple enrollment process.
Coverages include;
- Commercial Property
- Inland Marine
- Business Auto
- Storage Tank Liability - TankSafe®
- Premises Pollution Liability
- Cyber Liability
- Management Liability – Directors & Officers, Employment Practices, and Fiduciary
- Crime Coverage
- Kidnap Ransom and Extortion
- Workplace Violence Expense
Speak with a Program representative today by visiting www.nata.aero/PCPlus.
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NATA Programs Assist with Pilot Retention
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Did you know that NATA offers three Programs tailored for air charter businesses to help assist with pilot acquisition and retention?
- Loss of License Insurance Program further protects your pilots — a crucial advantage in the current challenging environment for pilot staffing and retention. All participants are treated as one entity through the NATA plan, allowing for an easy underwriting experience and premium reductions created by the larger buying pool.
- The NATA FAA Medical Certification Services benefit program is available to all Part 135 air carriers and their pilots, as well as Part 91 corporate flight departments and their pilots, for a budget-friendly flat, per-pilot monthly fee. NATA members are eligible for a significant additional discount.
- NATA-Med powered by AirDocs is an exclusive program that improves operational safety and inflight assistance - 24/7. NATA-Med reduces liability by giving pilots inflight access to medical personnel. In addition, the service helps avoid costly and unnecessary flight diversions and coordinates ground assets post flight. Program assists before, during, and after flights.
Learn more at www.nata.aero/HarveyWatt.
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WellVia Provides Telehealth Services to Members
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NATA is pleased to work with WellVia, a nationally recognized Telehealth leader, to bring its cutting-edge wellness and nonemergency medical care services to the general aviation community. Members across the U.S. now can participate in a program with round-the-clock access to board-certified physicians for nonemergency care via mobile app, web, or phone.
Connect with a Doctor in three simple steps:
1. Request a Consult
2. Speak with a Doctor
3. Pick up Your Prescription
Get started at www.mywellvia.com/NATA.
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| Events: |
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The NATA Certified Customer Service Representative (CCSR) Program is Back by Popular Demand!
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Take your FBO customer service skills to new heights this December with NATA’s Certified Customer Service Representative (CCSR) Program. Learn valuable customer service skills in order to set the tone for successful customer services experiences in an instructive and role-playing setting.
Agenda topics include:
- Anticipating customer needs
- Building long-term profitable customer relationships
- Conflict resolution
- Cultural awareness
- Customer service DOs and DONTs
- Making a good first impression
- Setting service standards & bringing them to life
- Teamwork and leadership skills
- Upselling fuel and other services
- And more!
Don't delay — this seminar continually sells out and is less than two months away!
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| Membership Spotlights: |
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Sheltair Aviation and Blade Announce Strategic Partnership
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The two companies are to work together on how to build the infrastructure necessary to support the future arrival of electrically powered vertical takeoff and landing (eVTOL) aircraft. Sheltair is the sole operator of helicopter landing sites at New York’s JFK and LaGuardia airports, while Blade is the largest arranger of helicopter flights for civilian travel in the USA. It maintains approximately 90% market share for by-the-seat helicopter travel in New York City. “The combination of Sheltair’s exclusive presence at both of New York’s commercial airports and Blade’s leading market share cannot be replicated by any other companies in existence today,” said Rob Wiesenthal, Blade’s CEO. Read more.
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Duncan Aviation's Battle Creek & Kalamazoo FBO Facilities Receive IS-BAH Stage I Accreditation
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Duncan Aviation has announced that its Fixed Based Operator (FBO) facilities in Battle Creek and Kalamazoo, MI, have received Stage I accreditation from the International Standard for Business Aircraft Handling (IS-BAH). Duncan Aviation’s other two main facilities in Lincoln, NE, and Provo, UT, had previously earned this accreditation. “The reason for an organization to have an SMS is that it coordinates all safety-related activities to help us better manage hazards and continually improve the safety of our products,” says Duncan Aviation’s Manager of Audit Programs Mike Brown. “Because of the nature of our industry, hazards can never be completely eliminated, but the SMS lets us develop plans as a company, learn from mistakes, and mitigate risks and hazards so we make informed decisions going forward.” Read more.
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SAVE S.p.A Joins the Signature Select FBO Program, Adding Venice, Italy to Signature Flight Support's Licensed Network
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SAVE S.p.A has announced the addition of its Fixed Base Operation (FBO) facility at the Venice Marco Polo Airport (VCE) to the Signature Select licensing program, expanding the Signature Flight Support licensed network to Northern Italy. The addition of the Venetian private aviation terminal brings Signature’s Italian presence to a total of 10 locations. “The new agreement with SAVE S.p.A at the Venice Marco Polo Airport highlights the advantages of Signature Select in Europe, in which independent FBOs are affiliated with Signature Flight Support, the world’s largest FBO network” commented Mark Johnstone, CEO of Signature Flight Support. Read more.
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Fall 2019
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