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| November 25, 2019 — Volume 18, Issue 46 |
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| This Week's Top Stories |
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NATA Brings Back Its Air Charter Summit, Addressing 135 Challenges & Opportunities
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Last week, NATA announced its plan to bring back its popular Air Charter Summit in June of 2020. This event, intended for Part 135 operators and related stakeholders, will provide a forum for discussions about how to maximize safety and success, while also addressing major threats to the industry. Save the date for the Summit, which will be held in conjunction with NATA’s Aviation Business Conference in Washington, D.C. from June 16-18, 2020. “At our core, NATA pays attention to the needs of its members and the industry climate. After talking with our membership, we believe that 2020 is a great time to bring back the Air Charter Summit, particularly now as the world focuses in on the issue of combatting illegal charter operations and sham dry leases whereby the lessee does not have operational control of the aircraft,” stated NATA COO Tim Obitts. In the past few months, since the release of its Illegal Charter Survey, NATA has recorded a tremendous uptick in the number of filings on its Illegal Charter hotline and online portal. The survey has helped NATA gain ground towards understanding the nuances of the issues surrounding illegal operations that its members are facing. Read more.
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NATA Calls for Members for New Diversity & Inclusion Committee
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Diversity and inclusion are vital qualities to be embraced by businesses in the aviation community. Drawing on the vast experiences, skills, and knowledge of an expansive team will lead to more dynamic business solutions by promoting an environment for passionate and engaged employees, leading to more innovation, creativity, and overall company confidence. NATA is pleased to introduce a committee focused on fostering this important aspect of a company’s strategic plan. Many of our members are already walking the walk and we would like to draw on their knowledge and highlight their important work in this area. If you are interested in participating as a member of NATA’s Diversity and Inclusion Committee or would like to share what your company is doing, please contact NATA’s Vice President Shannon Chambers at (schambers@nata.aero) or Director of Regulatory Affairs Megan Eisenstein at (meisenstein@nata.aero). |
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Final 2019 NATA's Certified CSR Program | Don't Miss Out
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Take your FBO customer service skills to new heights this December with NATA’s Certified Customer Service Representative (CCSR) Program. Learn valuable customer service skills in order to set the tone for successful customer services experiences in an instructive and role-playing setting. Agenda topics include:
-Anticipating customer needs -Building long-term profitable customer relationships -Conflict resolution -Cultural awareness -Customer service DOs and DONTs -Making a good first impression -Setting service standards & bringing them to life -Teamwork and leadership skills -Upselling fuel and other services -And more! Don't delay — this seminar continually sells out and is now right around the corner!
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Last week, the Senate passed stopgap spending legislation that would protect against a looming government shutdown and keep federal funding on autopilot through November 21. The upper chamber cleared the bill, H.R. 4378 (116), in an 81-16 vote, and the President has signed the bill. The measure buys more time for bicameral negotiations on a dozen fiscal 2020 spending bills that would provide updated funding levels for 15 federal departments and dozens of smaller federal agencies. Senate Appropriations Chairman Richard Shelby (R-AL) warned earlier that bipartisan agreement on those bills could elude lawmakers if Congress and the White House aren’t able to reach an agreement on border security. “If these conditions are not met, I fear we are moving headlong toward a full-year continuing resolution,” Shelby said during a full committee markup of the Senate’s Interior-Environment, State-Foreign Operations, Commerce-Justice-Science, Homeland Security, and Legislative Branch spending bills. Read more.
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| Member Monday: |
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NATA Member Monday! | Collier County Airport Authority
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NATA’s Member Monday series highlights the diverse businesses that make up the Association's membership to show the positive impacts they have on their communities, the aviation business industry, and the world at large. The Collier County Airport Authority (CCAA) offers “red-carpet” FBO service as a general aviation gateway to Florida’s Paradise Coast. Their airports are also home to flight schools, aircraft maintenance, Civil Air Patrol, a Foreign Trade Zone (FTZ), and various manufacturers, with a heavy emphasis on the tourism and agriculture industries. CCAA is a branch of the local government and is overseen by the Collier County Board of Commissioners. The Authority pursues environmentally compatible projects that will contribute to the safety of its airports and the economy of the community. Security and safety are their preeminent concerns in the management of their airports. Read more here, and search #NATAMemberMonday on our social media for more stories like this. |
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| Association Highlights: |
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NATA Headquarters Closed for Thanksgiving Holiday
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NATA’s headquarters will be closed Thursday, November 28 and Friday, November 29, for the Thanksgiving holiday. Normal business hours will resume on Monday, December 2. The NATA Board of Directors and staff wish you a safe and fulfilling Thanksgiving!
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NATA P&C Plus Insurance Program | Coverage You Can Count On
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NATA launched its P&C Plus Insurance Program exclusively for you.
The Program provides a full suite of insurance coverage for members. This broker-driven program delivers flexible coverage options with a quick and simple enrollment process. - Storage Tank Liability - TankSafe®
- Premises Pollution Liability
- Cyber Liability
- Management Liability – Directors & Officers, Employment Practices, Fiduciary
- Crime Coverage
- Kidnap Ransom and Extortion
- Workplace Violence Expense
Learn more at www.nata.aero/PCPlus. |
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| Events: |
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NATA Seeking Sponsors, Exhibitors, and Training Facilities for 2020 Events
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NATA is currently seeking member locations to host our 2020 training workshops, professional development seminars, and regional town halls and forums. Please note, the meeting space must have room to fit a minimum of 20-25 attendees comfortably. This is a great opportunity for those looking for direct contact with our members. In addition to hosting our NATA members at your facility, your business will be featured on the event’s webpage, on signage, in NATA News, and in other advertisement opportunities. In exchange for the use of your facility, your company will be named a sponsor and will receive a complimentary registration where applicable. Alternatively, paid sponsorship and exhibitor opportunities for NATA events start at $250. Sponsors and hosts also have the option of promoting their business with marketing flyers and/or giveaways. If interested in hosting, sponsoring, or exhibiting, please contact Kim Blankenship at kblankenship@nata.aero or (202) 774-1513.
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| Membership Spotlight: |
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Duncan Aviation Achieves SMS Level 3 Certification
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Duncan Aviation has announced that Manager of Audit Programs Mike Brown has accepted a certificate on the company’s behalf from WYVERN Ltd. The certification recognizes Duncan Aviation for having a Safety Management System (SMS) in place at its repair station in Lincoln, Nebraska. “SMS Level 3 means that our SMS policy can’t just be a manual on a shelf collecting dust,” Brown says. “The organizations that set international standards want to see the policy in action. WYVERN verified that our SMS coordinates all safety-related activity so we can better manage hazards. The audit found that we as a company use the SMS to help us learn from history, mitigate risks, and make informed decisions as we resolve issues.” Read more.
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West Star’s East Alton Mx Facility Earns ANAC Approval
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Brazil’s civil aviation authority, ANAC, has granted final approval for West Star Aviation’s East Alton, Illinois facility to perform maintenance and repairs on aircraft registered in the Latin American country, the MRO provider announced. The certification is in addition to DGAC certification for Mexico-registered aircraft at the West Star facility based at St. Louis Regional Airport (ALN). Under the certification, West Star’s ALN facility can perform avionics and modification installations, scheduled inspections, repairs, and line maintenance on the aircraft. “This certification extends our world-class aircraft MRO services to Brazilian aircraft operators at our ALN facility,” said West Star Regional Sales Manager for Latin America Santiago Carol. Read more.
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Textron's Citation Longitude Gets FAA Certification
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Textron Aviation’s Cessna Citation Longitude has received its long-awaited FAA type certification, the Wichita-based OEM announced today, allowing customer deliveries of the super-midsize twin to begin. “With the broadest lineup of business aviation platforms available worldwide, today Textron Aviation welcomes the Longitude into the Citation family of products and begins a new era of solutions for our customers,” Textron Aviation President and CEO Ron Draper said. “The Longitude revolution starts now. The real success of the program comes from the talent and customer focus our employees bring to work every day.” Draper added, “Their hard work and dedication have been spectacular through every step of the program, from initial concept, through design and testing, production, and now into product support.” Read more.
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| Air Charter Safety Foundation: |
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Fall 2019
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